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Creating Customer Centric Cultures - DIA x Growth Faculty

Will Guidara, a visionary leader, transformed Eleven Madison Park into the world’s best restaurant. Now, he’s sharing his secrets with you. In this exclusive 90-minute Global Headliner virtual interview, Will will dive into his acclaimed book, Unreasonable Hospitality, revealing the magic behind creating unforgettable customer experiences and empowering teams to excel.

Join us on Wed, 31 st July at 9am AEST to discover:

  • Will’s insights on building a culture of excellence - “The way you do one thing is the way you do everything”

  • Empowering your team - “Great leaders make leaders”

  • Encouraging creativity and innovation - “No aspect of your business should be off-limits to re-evaluation”

  • Delivering unforgettable customer experiences - “It isn’t the lavishness of the gift that counts, but its pricelessness”

Learn how these strategies can support you and your team with balancing creativity with client expectations, differentiating in a saturated market, and how to effectively manage and collaborate seamlessly together.

We’re thrilled to offer you discounted tickets to this event as a member of the DIA network. Click the link to get 25% off virtual tickets to this unmissable event!

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25 July

When Designers Collide: DIA Online Sessions

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2 August

The Architecture Symposium: Readymade